The UPS driver attempted to retrieve it yesterday, but the residents weren’t home. +"Good evening,+ +UPS delivered the package to the wrong address. The package is awaiting clearing agency review. They said that they would TRY to have someone pick it up this evening, otherwise someone would come by tomorrow to pick them up. Amazon next-day'd a new one when I realized it was lost, then I reported it missing to UPS… I ordered a 100 dollar AMD cpu from Amazon, they delivered to a house nowhere near mine. They just dropped it off on my porch. I received the following message from a customer and wanted to know what my options are and what I, as the seller, should do or what Amazon should do. With UPS Returns, you, or your customer, can prepare returns. I called them and told them that I didn’t order these books. A package delivered to the wrong house in the 1300 block of Linden Street in Dearborn Aug. 14 set off a misunderstanding among neighbors, with the unintended recipients claiming they I was waiting for him because I had an Amazon delivery of 3 bags of 40-pound cat litter. When you go to talk to them you could ask them what they want you to do if it happens again. I called the post office and they confirmed this is true, and they are trying to recover the package and send it to my customer. / The package is at the clearing agency awaiting final release. Did UPS recover the mis-delivered package and deliver it to you? My house does not have a porch. My neighbors found them on their doorstep and delivered them to the correct address that was plainly visible on the address label. Wait 24 hours AFTER the delivery window. Anyway, someone a little more action oriented from UPS called me back later today. A pickup may be scheduled for the same day or a future day. If the latter, just call UPS or whatever carrier delivered and they will retrieve it. By law, you may keep the merchandise and consider it a gift. Report the Missing UPS Package. (if I happen to be home that day) The FedEx and UPS packages were both soaking wet because it was raining and the packages were not put in a plastic bag, just left in front of my door. Ebay best_buy won't refund me because tracking says delivered. I am starting to believe they lost my phone, I was travelling to NY to recieve it so if this happens I will be out without iPhone X indefinetly. My son & I have had packages misdelivered 2-3 times by both UPS & USPS. Im nice enough to sometimes hand deliver the package to their rightful owners if it isnt too far from where i live. I took the USPS package back to the post office for their handling. USPS misdelivered my package and ebay seller best_buy won't refund me. I called Amazon to let them know. She apologized for the inconvenience and said they would in fact call the delivery person and he would pick the package up from my house where he delivered it by accident. So the long story short, every major delivery service during the past 3 weeks has attempted to deliver someone else's package to my house. So TODAY my stupid brother couldn't handle his curiosity he opened the package. UPS delivers 15 million items every day, so maybe it’s inevitable that some of them will end up in the wrong place. Sorry - the title should read "UPS Delivered a Neighbor's Package by Mistake to My House." Once the report is received, UPS will perform a package search. My house is **** N. Whipple. i was told not to scan misdelivered parcels. So UPS left a package in front of my apt door, during leasing office hours, and it got stolen. They researched, admitted oops, we did deliver to the wrong address (5868 vs my 5668) then told us to go retrieve the package from that address. Assuming here that it was actually addressed to your home… not delivered to the wrong address. The UPS Returns ® suite of services streamlines and simplifies your returns process and provides you with a cost-effective means to manage returns efficiently and satisfy your customers' need for fast and easy returns. UPS wrongly delivers packages ALL the time to my house. We get their packages as well. He claimed that he actually saw the package sitting in the person’s house. UPS delivered my packages to the wrong house. These details pertain to UPS On-Call Pickup: Schedule a package pickup at ups.com or by calling 1-800-PICK-UPS ®. Picture shows evidence of this. I signed for it and printed my name on the courier's electronic signature confirmation device. Today they delivered 2 big heavy boxes in front of my doorstep and before they drove off, i read the shipping label and it wasnt even my adress. I’m a bit more high strung than they are, so I knock on their door when I notice they’re home to make sure they got it. I want to salute my UPS driver. This pickup option is ideal for customers who are infrequent shippers and do not need a scheduled pickup service. Two days ago, My package was misdelivered to my neighbors, two houses down from me. Package searches can take up to 10 business days. Once I got books from one of those mail in romantic novel company, that I did not order but was addressed to my name.About a week later, they sent me a bill. My package was delivered to my neighbor just last week. ... etc. UPS gave me the address of the house they misdelivered my package to, what to do? UPS delivered to a wrong address, what can I do now? * If the answer is, yes; then it will depend on the service level of the package. Amazon Package delivered to wrong house. I always have my handcart ready and drag them out of the UPS truck myself. it causes a scan to be considered missed by the clerk ... ..went about my business go about 5 miles away realize I had no package for house no 47! The UPS driver ended up leaving a note at the residence telling them to return the package to me. ... And maybe amazon and UPS would copy and come out with their own. A couple days later customer reaches out saying that the package had not been delivered, and that she called the post office and it had been delivered to wrong house. My package, which contained irreplaceable and valuable family heirlooms was delivered to my next door neighbor's house. So I told my mom , and she said ok we will take it back to the rightful owner ASAP. 06/11/2017 11:27 A.M. I have not ordered anything. I called customer service Best Buy and they can't do anything because it's an ebay store. / The package is at the clearing agency awaiting final release. UPS requires the shipper to report any lost packages. People in the wrong house deny it. Porch in photo is not my porch and I have no idea who's porch it is. Of course, if the merchandise is delivered to you by mistake, instead of to the person named on the address, you cannot keep it. I have been on the phone with UPS and they … Thank you very much in advance. The address is on the front of my house above the mailboxes that also have MY name on them. I had this exact same thing happen to me with Macy's packages (a week before my wedding, so I sure hope whomever got my specifically addressed packages and didn't return them enjoyed the cake stands) and I immediately called Macy's. My suggestion was that "if your customers complain of packages not being delivered, consider the possibility that they were delivered to the wrong house and the residents didn't want to go through the hassle UPS tried to put them through of getting it to the correct address." Make your beef with Macy's first. The first time I called to put a claim in the girl on the phone didn't even do, then the second time the clo Both Federal 2 and Maine law prohibit anyone who sends you merchandise you did not order from billing you for it or from pressuring you to return it. Resolved UPS — misdelivered package. I also have a sign on the door asking the delivery person to leave packages in the hallway. I was told to ship it back. On Dec **, ** and ** the UPS driver mis-delivered my packages to a neighbors house where they were left on thier front porch in the open. Anyway, I delivered these soggy packages to both neighbors without ringing the door bell. So of course I processed a claim with UPS and it's been hell trying to get reimbursed. U UPS hater. I told … I looked at the address and the first 4 digits of the address are the same as mine, but different street address. What do I … Talking with the local facility so far hasn't worked to solve the problem, and I'm afraid that if I call 1-800-PICK UPS or some other corporate number I'll just get directed back to the local facility. EVERY house in my 125-house subdivision had at least one Amazon package today, according to my UPS driver. When I looked closely at it I realized that the recipient's name wasn't mine nor anyone else in my house (wife and children) in fact the recipient has never lived at this address and I … the one thing UPS neglected to do was spend money on training drivers to read the house numbers. UPS Authorizes the Claim. So a week went by , and we were really busy so we didn't have time to deliver the package to their house. I'm not sure where to go from here in terms of getting this problem resolved. Hi all, I’ve been selling on Amazon just over a month now so still getting acclimatized. Hello, When I got home this evening, there were 2 packages at my front door. 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